Terms and Conditions



1. Acceptance of Terms

By accessing or using Tango Foxtrot Apparel and Patch Company's website and purchasing our products, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you should not use the Site or make any purchases. These Terms apply to all users of the Site, including without limitation, users who are browsers, customers, or vendors.

2. Product Information

Tango Foxtrot strives to provide accurate and up-to-date information about our products, including apparel and patches. However, we do not warrant the accuracy, completeness, or reliability of any product information displayed on the Site. We reserve the right to modify, update, or discontinue any product without prior notice.

3. Orders and Payments

a. Ordering Process: To place an order, you must provide accurate and current information, including your name, shipping address, email address, and payment details. By submitting an order, you authorize Tango Foxtrot to process your payment and fulfill your order.

b. Payment Methods: Tango Foxtrot accepts various payment methods, including major credit cards and other secure online payment platforms. Payment details provided must be valid and belong to the user placing the order.

c. Order Confirmation: After placing an order, you will receive an email confirmation with your order details. This confirmation does not guarantee acceptance of your order, and Tango Foxtrot reserves the right to cancel or refuse any order at our discretion.

d. Pricing and Taxes: All prices listed on the Site are in the currency specified and do not include applicable taxes, shipping, or handling fees, which will be added to the total order cost. Tango Foxtrot reserves the right to modify prices without prior notice.

4. Shipping and Delivery

a. Shipping: Tango Foxtrot will ship your order to the shipping address provided during the ordering process. We strive to process and ship orders promptly, but delivery times may vary based on the shipping method and destination.

b. International Shipping: Tango Foxtrot offers international shipping; however, additional customs fees, duties, or taxes may apply. These charges are the responsibility of the customer and are not included in the order total or shipping costs.

c. Risk of Loss: Tango Foxtrot is not responsible for any lost, stolen, or damaged packages after they are handed over to the designated shipping carrier.

5. Returns and Exchanges

a. Return Eligibility: We accept returns for clothing items exclusively in cases where there are defects in materials or workmanship. To initiate a return for a defective item, please contact us within 14 days of receiving your order. Unfortunately, we cannot accept returns or exchanges for reasons such as incorrect sizing, change of mind, or buyer's remorse. Please ensure you review our sizing guide and product descriptions carefully before making a purchase. Thank you for your understanding.

b. Return Process: If approved, Tango Foxtrot will provide instructions for returning the product. The item must be unused, in its original packaging, and include all original tags and accessories. If the product you're returning isn't damaged or ineffective, or buyer fails to read item details in its entirety the buyer is responsible to cover shipping cost for return.

c. Refunds and Exchanges: Approved returns will be eligible for a refund or exchange, at Tango Foxtrot's discretion. Refunds will be issued using the original payment method, excluding shipping costs.

6. Intellectual Property

a. Trademarks and Copyrights: Tango Foxtrot's trademarks, logos, designs, and content on the Site are protected by applicable intellectual property laws and may not be used without our prior written consent.

b. User Content: By submitting any content, including reviews or testimonials, to Tango Foxtrot, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, and display the content.

7. Limitation of Liability

Tango Foxtrot will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or the purchase and use of our products.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Tango Foxtrot operates.

9. Changes to Terms and Conditions

Tango Foxtrot reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Site. It is your responsibility to review the Terms periodically for any updates.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact Tango Foxtrot's customer service team via the contact information provided on the Site.

By accessing the Site or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.